{"id":3984,"date":"2019-04-23T12:00:41","date_gmt":"2019-04-23T10:00:41","guid":{"rendered":"https:\/\/www.macapflag.com\/blog\/?p=3984"},"modified":"2019-11-25T11:23:31","modified_gmt":"2019-11-25T10:23:31","slug":"responsable-qualite-chez-macap","status":"publish","type":"post","link":"https:\/\/www.macapflag.com\/blog\/responsable-qualite-chez-macap\/","title":{"rendered":"Thibault, responsable qualit\u00e9 chez Macap"},"content":{"rendered":"\t\t
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Interview r\u00e9alis\u00e9e par l\u2019\u00e9quipe Marketing<\/i><\/b><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Thibault\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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L\u2019\u00e9quipe Marketing :<\/strong><\/em> Bonjour Thibault et merci de prendre un peu de temps pour nous parler de toi et de ton r\u00f4le chez Macap. Commen\u00e7ons par le d\u00e9but\u2026 Depuis combien de temps es-tu \u201cMacapien\u201d ?
<\/span>Thibault :\u00a0<\/strong><\/em>Depuis 5 ans, bient\u00f4t 6 !<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong> Peux-tu nous expliquer en quelques mots comment s\u2019est d\u00e9roul\u00e9e ton arriv\u00e9e chez Macap ?<\/em><\/span>
Thibault :<\/strong><\/em> Elle s\u2019est faite un peu par hasard\u2026
J\u2019ai commenc\u00e9 par une mission d\u2019int\u00e9rim de quelques semaines au service exp\u00e9ditions en D\u00e9cembre 2012. Une fois termin\u00e9e, j\u2019ai \u00e9t\u00e9 rappel\u00e9 pour un poste d\u2019op\u00e9rateur impression que j\u2019ai occup\u00e9 pendant 3 ans.
Macap grandissait. En 2015, Laurent et Yves (ndlr : Laurent de Ricard Pr\u00e9sident et Yves-Marie Mar\u00e9chal Directeur G\u00e9n\u00e9ral) recherchaient un responsable qualit\u00e9. Plut\u00f4t que de recruter en externe, ils m\u2019ont propos\u00e9 de me former. D\u00e9j\u00e0 titulaire d\u2019un BTS \u00e9lectrotechnique, j\u2019ai suivi une formation d\u2019un an en alternance pour obtenir une licence en qualit\u00e9 en Juin 2016.
Et aujourd\u2019hui, \u00e0 26 ans, je suis donc responsable qualit\u00e9 et adjoint de Beno\u00eet, Directeur de production.
<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Il est sympa et original ce parcours …<\/span>
Thibault :<\/strong><\/em> Oui, c\u2019est vrai. Je suis content d\u2019avoir pu voir de pr\u00e8s toutes les phases de la production avant d\u2019en assurer la qualit\u00e9. Je sais exactement comment fonctionne l\u2019impression de nos supports ou comment on monte un m\u00e2t par exemple. Aujourd\u2019hui c\u2019est une force.
<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong> <\/em>Si je te demande de d\u00e9crire une journ\u00e9e de travail type chez Macap, que me r\u00e9ponds-tu ?<\/span>
Thibault :<\/strong><\/em> D\u2019abord qu\u2019il n\u2019y a pas de \u201cjourn\u00e9e type\u201d chez Macap !
Mon activit\u00e9 principale consiste \u00e0 organiser en amont la cha\u00eene de production pour que les produits command\u00e9s par nos clients soient conformes, qualitatifs et qu\u2019ils quittent nos entrep\u00f4ts aux dates pr\u00e9vues . Il n\u2019y a donc pas un jour qui ressemble au pr\u00e9c\u00e9dent \u2026 Tout d\u00e9pend des commandes transmises par le service commercial.
Toutes les commandes qui ont des sp\u00e9cificit\u00e9s techniques font l\u2019objet d\u2019une \u00e9tude particuli\u00e8re avec le directeur de production pour nous permettre d\u2019anticiper les contraintes.
Je g\u00e8re \u00e9galement le suivi des indicateurs de production : Combien nous consommons de m\u00e8tres de telle ou telle mati\u00e8re ? Quel est le pourcentage de textile jet\u00e9 par rapport \u00e0 sa quantit\u00e9 imprim\u00e9e ? Ces donn\u00e9es me permettent ainsi de suivre nos ratios et de v\u00e9rifier qu\u2019aucun probl\u00e8me ne survient.
Parall\u00e8lement, je renseigne les clients qui viennent de recevoir leur commande et attendent de moi une grande r\u00e9activit\u00e9 : Un conseil de montage, un accessoire manquant, une incompr\u00e9hension, je dois leur apporter une solution efficace rapidement.
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L\u2019\u00e9quipe Marketing :<\/strong><\/em> Si je te demande de d\u00e9finir ton travail en 3 mots, tu dirais quoi ?<\/span>
Thibault :\u00a0<\/strong><\/em>Esprit d\u2019\u00e9quipe, d\u00e9fi et sourire.
\u201cEsprit d\u2019\u00e9quipe\u201d parce qu\u2019on travaille tous ensemble et que je saurais pas faire autrement.
\u201cD\u00e9fi\u201d parce que c\u2019est chaque jour un challenge d\u2019exp\u00e9dier des produits les plus parfaits possibles.
\u201cSourire\u201d parce qu\u2019avec c\u2019est toujours mieux !
<\/em><\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Qu’est-ce que tu pr\u00e9f\u00e8res dans ton job chez Macap ?<\/span>
Thibault :\u00a0<\/strong><\/em>La vari\u00e9t\u00e9, le fait que les journ\u00e9es ne se ressemblent jamais, et l\u2019ambiance. C\u2019est important pour moi de bien m\u2019entendre avec toutes les \u00e9quipes de l\u2019entreprise, aussi bien \u00e0 la production qu\u2019au service commercial.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Thibault\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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L\u2019\u00e9quipe Marketing :<\/strong> On passe aux petites questions pour mieux conna\u00eetre Thibault … ! Tu es plut\u00f4t \u2026 Th\u00e9 ou caf\u00e9 ?
Thibault :<\/strong><\/em>\u00a0Caf\u00e9<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Sal\u00e9 ou sucr\u00e9 ?<\/span>
Thibault :<\/strong><\/em>\u00a0Sal\u00e9<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Lecture ou cin\u00e9 ?<\/span>
Thibault :<\/strong><\/em>\u00a0Cin\u00e9<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Foot ou rugby ?<\/span>
Thibault :<\/strong><\/em> Foot parce que je le pratique mais Rugby pour l\u2019esprit unique de ce sport
<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Hier ou demain ?<\/span>
Thibault :<\/strong><\/em>\u00a0Demain<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Rap ou Rock ?<\/span>
Thibault :<\/strong><\/em> Historiquement Rap mais je sens que je suis en train d\u2019\u00e9voluer ! En vieillissant, je me tourne vers le rock !
<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Pokemon ou Dragon Ball Z ?<\/span>
Thibault :\u00a0<\/span><\/strong><\/em><\/span>Ha \u00e7a c\u2019est une question sp\u00e9ciale pour moi ?!… Alors je dirais Dragon Ball Z bien s\u00fbr mais Pok\u00e9mon aussi, pour mes souvenirs d\u2019enfance.<\/span><\/p>

L\u2019\u00e9quipe Marketing :<\/strong><\/em> Merci Thibault et effectivement, la question sur Dragon Ball Z \u00e9tait un clin d\u2019oeil \u00e0 ton dessin anim\u00e9 pr\u00e9f\u00e9r\u00e9.
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\"\"<\/strong><\/p>

Macap<\/strong><\/span>\u00a0– Mardi 23 Avril 2019<\/strong><\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Interview r\u00e9alis\u00e9e par l\u2019\u00e9quipe Marketing L\u2019\u00e9quipe Marketing : Bonjour Thibault et merci de prendre un peu de temps pour nous parler de toi et de ton r\u00f4le chez Macap. Commen\u00e7ons par le d\u00e9but\u2026 Depuis combien de temps es-tu \u201cMacapien\u201d ?Thibault :\u00a0Depuis 5 ans, bient\u00f4t 6 ! L\u2019\u00e9quipe Marketing : Peux-tu nous expliquer en quelques mots …<\/p>\n<\/div>","protected":false},"author":2,"featured_media":3380,"comment_status":"closed","ping_status":"open","sticky":false,"template":"template-fullwidth.php","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[],"class_list":["post-3984","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-univers-tech"],"yoast_head":"\nInterview t\u00eate \u00e0 t\u00eate avec Thibault, Responsable qualit\u00e9 chez Macap<\/title>\n<meta name=\"description\" content=\"Macap met en avant les femmes et les hommes qui font l'entreprise. 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